Dr. Jan Hayes on “Fantasy Planning, Black Swans, and Integrity Management: The San Bruno Pipeline Rupture”

  Summary The San Bruno pipeline rupture in 2010 caused 8 deaths and destroyed a suburb. Although it was profoundly surprising to the company concerned, from a broader perspective it was no surprise at all, stemming from well-known human, organizational and regulatory failures. This presentation will examine the causes of this type of event and […]

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